Effective Date: March 16, 2026

Welcome to Tettra. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing products.

By using this website, you confirm that you are at least the age of majority in your province or territory, or that you have permission from a parent or guardian to use the site.

You agree to use this website only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the website.

Tettra offers products such as scented oils, candles, incense, crystals, and related wellness items.

All product descriptions, images, and prices are subject to change without notice. We make reasonable efforts to ensure that product information is accurate, but we do not guarantee that all information on the website is completely error-free.

By placing an order on our website, you agree to provide accurate and complete information.

Tettra reserves the right to refuse or cancel any order at our discretion, including cases where products are unavailable, pricing errors occur, or fraudulent activity is suspected.

All prices listed on the website are in Canadian dollars (CAD) unless otherwise stated.

Prices may change at any time without notice.

Applicable taxes and shipping costs will be added during checkout where required.

Payments are processed through secure third-party payment providers. By completing a purchase, you authorize the payment provider to charge the selected payment method for the total amount of the order.

Tettra does not store full credit card information.

Orders will be processed and shipped within a reasonable timeframe after payment is confirmed.

Shipping times may vary depending on location and carrier services. Tettra is not responsible for delays caused by shipping providers, weather conditions, or circumstances beyond our control.

Returns and refunds are handled according to our Return & Refund Policy. Please review that policy for details regarding eligibility, timeframes, and procedures.

Products sold by Tettra are intended for personal wellness, relaxation, and aromatic use only.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Customers should consult a qualified professional before using products if they have allergies, medical conditions, or sensitivities.

Tettra is not responsible for misuse of products.

All content on this website, including text, images, logos, and branding, is the property of Tettra unless otherwise stated. Unauthorized use, reproduction, or distribution of website content is prohibited.

Tettra shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products, to the maximum extent permitted by applicable law.

Our website may contain links to third-party websites. Tettra is not responsible for the content or privacy practices of those external websites.

Tettra reserves the right to update or modify these Terms and Conditions at any time. Any updates will be posted on this page.

If you have questions about these Terms and Conditions, please contact us:

Tettra
Email: info@tettra.ca
Location: Ontario, Canada