Effective Date: March 16, 2026

Tettra respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

When you visit our website or place an order, we may collect certain personal information, including:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through our payment provider)
• Order details and purchase history
• Website usage data such as IP address and browser type

This information is collected only when you voluntarily provide it, such as when making a purchase or contacting us.

We use the information we collect to:

• Process and fulfill orders
• Deliver purchased products
• Communicate with customers regarding orders or inquiries
• Improve our website and customer experience
• Send updates, promotions, or newsletters (only if you choose to receive them)

We only collect information necessary to provide our services.

Payments are processed through secure third-party payment providers. Tettra does not store or have direct access to your full credit card information.

Tettra does not sell, rent, or trade personal information.

Your information may only be shared with trusted third parties when necessary to operate our business, such as:

• Payment processing services
• Shipping and delivery providers
• Website hosting services

These partners are required to keep your information secure.

Our website may use cookies or similar technologies to improve browsing experience and analyze website traffic. Cookies help us understand how visitors interact with our website and allow us to improve our services.

You can disable cookies in your browser settings if you prefer.

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.

Under Canadian privacy laws, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request removal of your personal information where applicable

To make a request, please contact us using the information below.

Our website may contain links to other websites. Tettra is not responsible for the privacy practices of those external websites.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Tettra
Email: info@tettra.ca
Location: Ontario, Canada